Feeding the Hungry Along the Shoreline

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get helpThe Shoreline Soup Kitchens & Pantries is an interfaith service that provides food and fellowship to those in need and educates our community on hunger and poverty.

Preventing, Diffusing and Handling Emergencies

Listed below are some of the topics covered in a workshop held on Tuesday, June 21, 2011 at Grace Episcopal Church in Old Saybrook.


We discussed how to diffuse challenging behavior from our guests and prevention of the spread of disease.  Please download the following PowerPoint slides we received from Dr. Stillson on diffusing potential mental emergencies. 

Dr. Stillson slides:  download 1download 2download 3download 4.

We have been fortunate that we have not experienced much aggressive behavior at our sites, but it was great information "just in case".  An extreme behavior should be handled by the police of course but this was good for "Before help arrives".   Information about preventing the spread of disease centered around proper hand washing, how to properly cover sneezes and coughs (into your arm) and the handling of bodily fluids (vomit, blood, etc). If there is ever any bodily fluid issues, do not deal with it directly.  Get the sexton from your site who is probably trained in the handling of these types of messes.  If they are not available, the leader should call Service Master to take care of it.  Use kitty litter (or if your site has a "Liquid containment Kit") to sprinkle on a liquid mess to contain the spread of disease before someone can clean it up. We learned that "If a bodily fluid is wet, warm and not yours - there should be a barrier between you and it".   Hands should be washed well every time you change what you are doing in the kitchen even if you are wearing gloves.  This is a good time to remind people that guests should never be allowed to touch food.  A volunteer should always be serving each item.  If you or your volunteers have not looked at our Volunteer Best Practices guide, I would highly recommend that you all do.  It gives a great overview on how to handle many situations and provides excellent information. It can be downloaded from our SSKP website http://www.shorelinesoupkitchens.org/index.php?option=com_content&view=article&id=30&Itemid=38  The website is a great resource as well.  If you have any questions, please feel free to email Lin Smith at This email address is being protected from spambots. You need JavaScript enabled to view it.



Safe Serve Volunteer Workshop:

"I remember the first time I took a serve safe class and how I dreaded it. I had been cooking for years and was very aware of food safety and I was a very clean and careful cook.   As I know you are.   You may already know and use in practice most, if not all, of the material we will cover tonight - so think of this as a refresher course and let's try to have some fun with it.  I will try to make the material we need to cover interesting and not make it so repetitive that you fall asleep," Lin Smith, SSKP volunteer coordinator and safe serve manager. 

Please contact Lin to set a time for her to provide your volunteers with this valuable workshop.  There is no fee and scheduling is up to your site volunteers. Contact Lin at either 860.388.1988 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Serve Safe Volunteer Workshop



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